Supported Accommodation

The foundation for a new beginning

We offer more than a place to live. Our homes come with integrated mental health care and life skills training, giving every person the foundation they need to rebuild and thrive.

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A Clear Pathway from Crisis to Independence

99k

Nights of Safe Accommodation Provided

Award winning support

93+

Partner Agencies

83+

Beds across the Northwest

82%

% of Beneficiaries who rated NCNW Excellent at move on

From the streets to stability and a future

“The support I’ve had means I’m the happiest I’ve been in years.”

Ryan came to NCNW after experiencing street homelessness and the loss of his home and family. After an initial placement that was not right for him, he returned to the streets before reaching out again. This time, NCNW provided accommodation that met his needs, allowing him to complete a college plumbing course, rebuild his confidence, and move into a supported move-on property while waiting for a permanent home.

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Anonymous accommodation support story

Finding safety at the moment it mattered most

“NCNW saved my life.”

Alex contacted NCNW during a period of extreme crisis while experiencing street homelessness and feeling there was no way out. A referral at the right moment led to emergency accommodation that provided immediate safety and stability. With ongoing support from NCNW staff, Alex’s mindset and confidence began to improve, and life started to feel manageable again.

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Anonymous accommodation support story

A safe place to rebuild after displacement

“The whole package of support from NCNW was a lifeline.”

After being granted refugee status, Farah became homeless when her asylum accommodation ended due to delays outside of her control. NCNW provided safe accommodation and ongoing support, including welfare check-ins, counselling, and training. With this stability, Farah has begun rebuilding her life and finding purpose through voluntary work while working towards permanent housing.

Read Full Story → Get Housing Support
Anonymous accommodation support story

Our Supported Accommodation Referral Process

The First Step Towards A Fresh Start

Arranging supported accommodation requires trust. Our process is transparent and safeguarding-led. We work closely with beneficiaries to ensure every placement is safe, appropriate, and respectful of the individual’s needs and goals. We are currently accepting referrals for single people, aged 18+, in receipt of Universal Credit, who are looking for accommodation

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Make a Referral
1

Submit a referral

Complete our secure online form - If you need help, our team can guide you through it. Your referral will be added to our waiting list and we will try and contact you as soon as possible
2

Needs & risk assessment

Once your referral has been logged and reviewed, our dedicated accommodation team will invite you in for a risk assessment to identify the right support level. A police check will need to be carried out before accommodation is offered
3

Referral Acceptance

We confirm suitability and availability, agree a move-in date, and share the initial support plan and house expectations.
4
4

Welcome & integration

On arrival, you are warmly welcomed into your new home. Our team gives you a clear introduction, the right resources, and consistent support to help you settle quickly and begin your recovery journey with confidence.
5

Moving On - NCNW will support you every step of the way to get back on your feet

NCNW offers accommodation for up to two years. During this time we strive to support you in successfully gaining your own tenancy and assisting you in overcoming any related issues

*Disclaimer - please note NCNW does not have access to a translation service

Accommodation Support That Meets You Where They Are

"What stood out about NCNW was feeling genuinely supported within my accommodation. It wasn’t just about regular check-ins. It was the combination of a safe living environment, mental health support, and practical life skills that made a real difference."

Frequently Asked Questions

How long is the referral process?

Where will I be accommodated?

Can I still access your service if I have a criminal record?

How much does it cost for your services and how do I pay if I’m homeless?

Can you accommodate me straight away?

Does NCNW provide accommodation for families?

Ready to Make a Real Impact?

Our work is only possible because of people like you. Here’s how you can make a differences, right now.

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Bring your skills and passion to a place where they truly matter. Whether as part of our expert team or as a vital volunteer, you can be the person who makes a direct, daily difference in someone's journey.
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Your donation is more than a gift; it’s a safe bed for the night, a breakthrough in a therapy session, and the first step towards a new future. Power our essential work with a contribution today.
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